ABOUT THE CLINIC
Dr Tejinder Bhatti’s Darling Buds Clinic, located at Chandigarh, India, is today regarded as one of the first international clinics totally dedicated to FUE hair transplant. It is the first clinic in the world, previously doing 100% FUT hair transplants, to completely transform into a ‘FUE only’ hair transplant center as long back as 2009. You are witness to the fact that the world over this change over is being replicated in clinics which were earlier doing FUT only. For, FUE has become a force to reckon with due to quality hair transplant results giving enviable, reproducible results, case after case. Today, FUE is the procedure of choice of a discerning client like you and many more. Dr Tejinder Bhatti believes that the following points are important to maintain a high level of a long-lasting patient- doctor relationship especially in the field of hair transplant.
- The training of the doctor and his team
- Low attrition rate of key staff members
- Personal interaction (e-mails/phones/Video calls) with clients spread over multiple weeks if not months before the client signs up
- Sate of the art care
- Economical prices
These 5 points act as a charter for the Clinic to ensure we get world class results and happy patients year after year. It is a matter of pride that the clinic does not engage in aggressive marketing or patient-stalking like most others in this immensely competitive market in India and elsewhere. If you happen to mail us or walk in to Darling Buds, you can be rest assured that our staff who have your contact details shall never call you up and pester you endlessly like you shall experience elsewhere. It is only after you have done your research that you should call up a clinic and accept the doctor as your hair transplant surgeon. We want the business you bring and do appreciate it, but we respect your choice of surgeon and your privacy much more.
Majority of our clients today come by word of mouth. This we have seen is the best form of marketing. It has resulted only after years of dedication of Dr Bhatti and his team. We aim to heap loads of happiness in each client and he reciprocates by sending us clients who are either his friends or relatives and acquaintances who have seen him happily growing hair.
Though you are not obliged to do so, we shall look forward to you to recommend us to those you know once you are happy with our services and the results we have to offer.
For you are our ambassador and our only advertisement!
1. Tell us something about your eco-friendly Hair Hospital? How did it start?
Darling Buds is now part of a bigger and more ambitious project the ‘Five Rivers Hair Hospital’ in New Mohali. This is located near the Chandigarh airport.
It also houses Amulya Labs a state of the art Lab run by a well knownClinical Pathologist. The Lab is currently doing path-breaking research in cell biology as applicable to hair growth including Stem cell and PRP therapies.
In today’s professional and legal milieu it is not possible to meet requirements of the Clinical Establishment Act by running a medical center in a shop environment or a one room establishment like 99% hair transplant clinics in India and many other countries too.
To provide patient safety, a full time competent back-up team of anesthetists and physicians, lab support, critical care support and disabled friendly environment is a must.
Fire safety, Biomedical Waste disposal and treatment of medical effluent through sewerage and efluent treatment are very important for the safety of the environment and the neighbouring dwellings and establishments. Medical waste and effluent can be life threatening and as responsible citizens of society it is our duty to have a safe disposal system. This cannot be accomplished in small establishments where there is paucity of space.
We also have a green building that conserves energy and saves water through water harvesting.
This effort is in keeping with the best international standards since our competitors in the field of hair transplant and cosmetic surgery in the West have established a high benchmark for us to emulate and our clients are a choosy lot in this regard.
2. What inspired you to initiate the same?
In my many visits abroad especially to the United States I have been visiting centers of excellence in cosmetic plastic surgery and have dreamed of establishing one in India since the past over 15 years.
I have worked relentlessly towards this goal and today we are proud to have established a world class enviable center that will be a prime center for the world.
3. What are the distinct features of your Hair Hospital? (from environment as wellas technological point of view.)
My Darling BudsClinic at 5 Rivers Hair Hospital is regarded as one of the foremost center for patient safety, expertise and results the world over.
It is an international center with regional appeal.
We use cutting edge techniques in minimally invasive hair transplant. It is not a ‘technician hair transplant centre’ like most the world over. I do most of the work in each procedure myself.
There is no FUT scar and the down time due to the minimally invasive nature of procedures is quite low. Such that those coming from as far away as North America for example can fly back after just 2 days of the procedure.
It is due to our unrelenting pursuit of excellence and patient safety and comfort that we are regarded as the leading ‘doctor run hair transplant clinic’ in Asia.
4. Do you have any plans of expansion for the same?
I do not believe in horizontal expansion. Many Indian clinics spawn centers all over the country and even the Middle East. it is not possible in my field to delegate the procedure to another doctor who may have different skill sets when I will be doing the follow-up. If the patient comes seeking my skills, I feel it an honor and a responsibility to do the procedure myself. This is not possible by opening fresh centers. Cloning yourself to run these clinics simultaneously is even more difficult. Better to clone hair than your Clinic!
5. A piece of advice for your cients
Due to our unique demographic stress and socio-political compulsions it is a challenge to run an environment friendly center. It takes a lot of time, dedication and committment on the part of the whole team to work in unison and create standards that will be safe and sustainable.
Water and plant conservation and use of biodegradable perishables have become an absolute must for us and our future generations to sustain on this planet.
6. Facilities offered at Five Rivers Hair Hospital?
For now, besides Darling Buds Clinic, we have a fully functional state of the art laboratory run by Dr Amulya Bhatti, my wife. The lab also engages in hair loss research.
A low cost hair transplant clinic is run by Dr Akanxa Bhatti on a different level than darling Buds. It is called the 5 Rivers Hair Transplant Clinic.
The cosmetic surgery center under the care of Dr Kulwant Singh Bhangoo, a renowned Cosmrtic Surgeon of Buffalo, NY (USA) is soon coming up. We shall by next year have the accomodation to keep patients overnight. Admission is not required since ours is a Day-Care Center.
A state of the art Dental Clinic has been established on the ground floor.
In the coming years, dermatological, dental, and other facilities shall emerge.
We hope to be a one-stop cosmetic surgery and dermatology clinic vying with the best in the world and leading in patient safety by example.
7. When did you feel the need of setting up Five Rivers?
Five Rivers is the culmination of my lifetime work in cosmetic plastic surgery. The region lacks a safe and ethical center which we have provided.